FAQ
We understand that choosing the right care for yourself or a loved one can raise many questions. Our team of dedicated support workers is committed to offering personalised, compassionate care that fits seamlessly into your life. To help you make informed decisions, we’ve compiled a list of frequently asked questions that address the most common inquiries. We hope this section provides the clarity and reassurance you need as you explore our services.
Live-in care involves a dedicated support worker residing in your home, providing continuous care and support day and night. Hourly home care, on the other hand, offers flexible care at scheduled times, with a minimum call duration of 1 hour per visit.
Absolute Care Services is regulated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. We adhere to their standards to ensure that all our services meet the highest levels of care and safety.
Live-in care offers around-the-clock support in the comfort of your own home, promoting independence and providing a familiar environment. It’s ideal for those who need continuous care and prefer to remain at home rather than moving to a residential facility.
Yes, the minimum call duration for our hourly home care services is 1 hour. This ensures that our support workers have enough time to provide comprehensive care without rushing through tasks.
We create personalised care plans based on an in-depth assessment of your needs,
preferences, and health conditions. Our care plans are flexible and can be adjusted as your situation evolves, ensuring you receive the right level of support at all times.
Absolutely. We understand that needs can change over time, and our care plans are designed to be adaptable. You can discuss any changes with us, and we’ll adjust your care plan accordingly to ensure you continue receiving the appropriate level of care.
Our support workers undergo a rigorous selection process, including background checks and interviews. They receive comprehensive training, including specialised training for conditions
such as dementia, Parkinson’s, and MS, to ensure they can provide the highest standard of care.
We strive to maintain consistency by assigning the same support worker to your care whenever possible. This helps build a trusting relationship that you can rely on. It also ensures continuity of care, which is especially important for long-term or complex care needs.
We have a responsive team that can quickly adapt to emergencies or sudden changes in care needs. Whether through our 24/7 emergency care services or by adjusting your current care plan, we’re here to ensure you always have the support you need.
Our care approach is centred around you. We listen to your preferences, involve you in every decision, and tailor our services to meet your specific needs and wishes. Our goal is to provide care that enhances your quality of life while respecting your independence and dignity
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